Getting Started
Welcome to the AEROLINK Help Center. Here you'll find guides and answers to common questions about using the system.
How to Apply for Leave
- Login to Your Account - Use your registered email and password to access the system.
- Go to Dashboard - After logging in, you'll be directed to your employee dashboard.
- Click "Apply for Leave" - Find and click the leave application button.
- Fill Out the Form - Complete all required fields in Civil Service Form No. 6.
- Select Leave Type - Choose the appropriate type of leave (VL, SL, etc.).
- Specify Dates - Enter the inclusive dates of your leave.
- Submit Application - Review your application and click Submit.
- Track Your Application - Monitor the status of your application on your dashboard.
Frequently Asked Questions (FAQ)
How do I check my leave balance?
After logging in, go to your dashboard and look for the "Leave Credits" section. It displays your current Vacation Leave (VL) and Sick Leave (SL) balances.
How long does it take for my leave to be approved?
Leave applications typically go through HR review, ASDS recommendation, and SDS approval. The process usually takes 1-3 working days, depending on the availability of approvers.
Can I cancel a submitted leave application?
You can cancel a pending leave application before it has been approved. Contact HR or your immediate supervisor for assistance with cancellations.
What documents do I need for sick leave?
For sick leave exceeding 5 days, a medical certificate from a licensed physician is required. You can upload supporting documents when submitting your application.
How do I reset my password?
Click the "Forgot Password" link on the login page. Enter your registered email address, and you'll receive instructions to reset your password.
What types of leave can I apply for?
The system supports various leave types including: Vacation Leave, Sick Leave, Maternity Leave, Paternity Leave, Special Privilege Leave, Solo Parent Leave, Study Leave, and other special leaves as provided by law.
How do I print my approved leave form?
Go to your dashboard, find the approved leave application, and click the "Print" button. The system will generate a properly formatted Civil Service Form No. 6.
Who do I contact if I have technical issues?
For technical support, please contact the IT Administrator at the SDO Sipalay City office or send an email to the IT support team.
User Roles Guide
Employee Portal
Submit leave applications, view leave credits, track application status, and access leave history.
HR Portal
Review leave applications, verify leave credits, certify leave balances, and manage employee records.
ASDS Portal
Review HR-certified applications and provide recommendations for SDS approval.
SDS Portal
Final approval of leave applications and view division-wide leave statistics.
Need More Help?
If you cannot find the answer to your question, please contact:
IT Support: SDO Sipalay City IT Office
HR Concerns: Human Resource Management Office
Office Hours: Monday to Friday, 8:00 AM - 5:00 PM